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Building confidence and routine after college

Cole's journey with Sentai, introduced through North Somerset Council's Technology Enabled Care (TEC) Hub.

Case studyApril 2026North Somerset Council TEC Hub

At a glance

Primary user
Cole
Referral
North Somerset Council TEC Hub
Location
North Somerset

Results

  • “Hello” and “goodbye” to his support worker, for the first time
  • Calmer evenings, with storytelling at bedtime
  • Fewer “what next?” questions to his family

Background

Cole and his family were juggling the daily challenges of a young adult living with learning difficulties. They were introduced to Sentai through the local Technology Enabled Care (TEC) Hub, which supports individuals moving on from education and preparing for adulthood.

Navigating life after college

After finishing college, Cole entered a significant new phase of life. This transition brought several challenges:

  • Difficulty managing daily routines such as washing and getting ready
  • Reliance on repetitive questioning, including “What are you doing?” and “What next?”
  • Limited confidence in social interactions, including greeting his support worker
  • Unsettled evenings, making bedtime routines stressful

Cole's family recognised the need for additional support to help him build structure, confidence, and independence.

Why Sentai was introduced

The decision to try Sentai was driven by a desire to ease this transition and reduce daily stress.

We wanted something that could help him manage routines and feel calmer day to day.

Cole's family

Sentai was introduced as a way to provide gentle guidance, consistent prompts, and emotional reassurance.

I was a bit apprehensive at first, I wasn't sure how it would fit into our lives. But it soon became clear as we started to see the benefits.

Cole's family

The impact of Sentai

Sentai introduced consistent reminders for daily activities, helping Cole stay on track without relying so much on others.

It's taken away a lot of the day-to-day stress.

Cole's mum

Encouraging communication and confidence

Through tailored prompts and engaging conversations, Sentai helped Cole build confidence in communication.

  • Conversations around his interests (football, Doctor Who, and gaming) kept him engaged
  • Prompted interactions encouraged social behaviours

A particularly meaningful milestone:

He now says ‘hello’ and ‘goodbye’ to his support worker, something he never did before.

Cole's family

Supporting emotional wellbeing

One of the most powerful features has been Sentai's wellbeing check-ins.

“When his score dropped after we lost our dog, it really helped us notice how he was feeling.”

This insight allowed the family to step in and provide support at the right moment, marking a breakthrough in understanding Cole's emotional needs.

“That was a real turning point—when we saw the change after losing our dog and could support him properly.”

This demonstrated the value of combining technology with human care.

Calmer evenings and bedtime routines

Sentai also helped transform previously unsettled evenings:

  • Storytelling features created calming bedtime routines
  • Reduced anxiety around winding down for the night

With Sentai providing guidance and reassurance, Cole became less reliant on repeatedly asking family members what to do next.

It's given him more independence and reduced how much he needs to ask us.

Cole's family

Progress over time

Cole's experience with Sentai has evolved significantly:

  • Initially used for basic reminders and routines
  • Gradually introduced tailored prompts aligned with his personal interests
  • Notable improvements in engagement and overall wellbeing

The more personalised it became, the more he engaged with it.

Cole's family

Family perspective

Cole's family highlight both emotional and practical benefits:

  • Greater reassurance through wellbeing check-ins
  • Improved communication and social confidence
  • Increased independence in daily life

The impact has been huge for Cole, and I am so glad we gave it a try.

Cole's mum

Key takeaways

Sentai has supported Cole in:

  • Building consistent daily routines
  • Improving communication and social confidence
  • Reducing anxiety and repetitive questioning
  • Strengthening emotional awareness within the family

Conclusion

For Cole and his family, Sentai has become more than a support tool. It has played a meaningful role in helping him navigate a major life transition, from college into adult life, with greater confidence, independence, and emotional understanding.

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